Manager, Forward Deployed Engineer - Tokyo

📋 Description

• Lead and grow a team of FDE delivering production systems with frontier models
• Own end-to-end delivery outcomes with clarity, speed, coordination, and quality
• Codify what works into tools, playbooks, and roadmap inputs for OpenAI
• Notice early indicators and raise them with urgency, in product behavior or delivery practices
• Use judgement to distinguish what requires action and what does not
• Set a high bar for FDE performance and provide direct, actionable feedback

🎯 Requirements

• 8+ years in engineering/technical delivery, incl. 2+ years managing FDE engineers
• Led high-pressure technical projects from prototype to production
• Write and review production-grade code across frontend and backend
• Simplify complex work and make fast, sound decisions under pressure
• Elevate team performance through clarity, not process
• Operate with urgency in evolving environments
• Translate field experience into actionable feedback for Product and Research
• Build deep trust with your team by modeling calm, focus, and judgment

🎁 Benefits

• Hybrid work model: 3 days in office per week
• Relocation assistance for new employees