Oversee operational delivery of employee benefit programs.
Streamline customer-facing benefits operations processes.
Create/update SOPs; collaborate with Product to ensure benefits setup in customer-facing system.
Ensure data integrity and accurate billing; support benefit implementations.
Provide excellent support for professionals and customers.

🎯 Requirements

Operational workflow experience with streamlining fragmented processes.
Strong analytical skills focusing on data accuracy and reconciliation.
Excellent communication and problem-solving for customer escalations.
Cross-functional partner to achieve shared goals; knowledge of benefits management.

🎁 Benefits

Competitive compensation and benefits; paid parental leave; flexible time off.
Medical, dental, and vision insurance; spending accounts.
Sabbatical after 5 years; diverse and inclusive culture.

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