Manager II, Professional Services - IC

📋 Description

• Lead and mentor a team of Implementation Analysts/Consultants
• Oversee data requirements, platform configuration, admin training
• Troubleshoot data formatting, system logic, workflows
• Ensure delivery quality and implement standard processes
• Provide hands-on support for complex projects
• Collaborate cross-functionally to improve delivery

🎯 Requirements

• Bachelor's preferred; 3+ years SaaS delivery
• Experience with customers at all organizational levels
• Strong communication and leadership skills
• Ability to manage multiple projects in fast pace
• Experience with product configuration and data workflows
• Travel ~25% is expected

🎁 Benefits

• Competitive compensation: 135k-150k base
• On-target bonus; final comp location-based
• Healthcare, 401(k) with match, parental leave
• Professional development and growth opportunities
• Collaborative, mission-driven culture