Pure Storage

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Pure Storage

Manager, Technical Services

On site

Engineering

Added

1 day ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

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📋 Description

Lead and scale a 24x7 front-line engineering team in Bangalore
Partner with Engineering, Product, and Global Support
Drive reliable storage solutions for enterprise customers

🎯 Requirements

Lead and mentor a technical support team
Establish scalable 24x7 workflows and shift schedules
Coordinate cross-functional escalations (Eng, PM, CS)
Drive quality initiatives from telemetry to product feedback
Recruit and develop technical talent
Hands-on with Linux, VMware, Windows and ITSM basics

🎁 Benefits

Culture of innovation and trailblazing work
Growth opportunities within a high-growth tech org
Team-focused environment with strong collaboration
Flexible time off, wellness resources, team events

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