Handle medical information enquiries in English and Italian
Pharmacovigilance activities, including initial intake of adverse events
Provide approved responses to medical enquiries from external customers
Assist internal departments with queries and act as call handling agent for 24/7 service
Prepare responses based on literature and physician collaboration
Participate in out-of-hours medical information support for clients

🎯 Requirements

An undergraduate degree in life sciences or equivalent
Customer service experience is an advantage
Fluency in English and Italian
Advanced knowledge of MS Word and Excel
Excellent attention to detail and organizational skills
Independent problem solving and decision-making skills

🎁 Benefits

Global pharmacovigilance environment
Collaborative team and inclusive culture

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Healthcare Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot