Medicare Compliance & QA Associate

📋 Description

• Manage lifecycle of Medicare compliance cases: intake to closure.
• Triage emails and route to correct case type/queue.
• Maintain audit-ready case records with notes and docs.
• Be primary contact for agents, agencies, carriers, and stakeholders.
• Monitor progress and escalate to prevent delays.
• Conduct case audits to verify quality and standards.

🎯 Requirements

• Experience with Intercom, Excel, Airtable, CRM, or case mgmt systems.
• Strong attention to detail and accurate record-keeping.
• Analytical skills for data review and audits.
• Ability to learn new tech quickly.
• Knowledge of Medicare or health insurance is a plus.
• Excellent written and verbal communication.

🎁 Benefits

• Base salary: $60,000–$70,000 USD annually.
• Equity opportunities.
• Healthcare coverage (medical, dental, vision).
• 401(k) plan.
• Flexible remote work with coworking options.
• Paid time off and holidays.