Manage Italian market to maximize revenue and upsell opportunities
Identify upsell opportunities and contact customers via phone, email or webinars
Use data to drive targeted actions and achieve objectives
Develop content to improve value perception at scale (webinars for specific groups)
Coordinate with frontline teams to create upsell opportunities and ensure content is effective
Track and report monthly/quarterly initiatives and results

🎯 Requirements

Minimum 2 years experience in customer-facing roles (BD/SDR)
Experience in sales or upselling/inside sales with proactive outreach
Excellent customer service
Professional fluency in Italian and English
Foundational understanding of AI concepts
Salesforce or CRM experience preferred

🎁 Benefits

Hybrid Barcelona in-office days (8 days a month)
Wellness and mental health support
Learning and development opportunities
Hybrid work and remote abroad policy
Meals and Transportation vouchers

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