Merchandising Operations Manager - Surface, OG

📋 Description

• Own the merchandised surface end-to-end for homepage/discovery modules and featured market placement
• Build packaged, high-intent merch tied to narratives; decide what ships to the module
• Manage live merch during major events; swap surfaces in real time
• Connect the merch calendar to product, flag coverage gaps to Market Ops
• Prioritize, QA, and run merch A/B tests with Product and Data; winners become default
• Monitor competitive set and propose/ship responses quickly

🎯 Requirements

• Surface merch you’ve owned (modules, featured, packages) end-to-end
• Experience with live/calendar operations under event pressure
• Data-informed decision making using SQL, dashboards, or analytics partner
• Experiment literacy with A/B (or multi-arm) tests; know when a test is invalid
• Cross-functional DRI; align Product, Trading/Risk, and Marketing without ownership drift
• Domain fluency in event contracts, odds, or prediction merch is a plus

🎁 Benefits

• Competitive salary
• Hybrid work setup
• 401(k) plan with employer match
• Comprehensive health, dental, vision, and life/disability insurance
• Work flexibility and internal mobility opportunities
• Growth and development opportunities within Crypto.com