Merchant Account Manager (F&B)

📋 Description

• Build and maintain strong relationships with existing and potential merchants to drive growth for
• Manage a portfolio of accounts, focusing on increasing profitability, GMV, and delivery volumes.
• Develop and execute business strategies to grow merchant sales and collaborate across Grab's
• Analyze merchant performance data and create actionable plans to optimize growth and revenue.
• Address merchant feedback, resolve concerns, and ensure operational excellence through tailored
• Collaborate with internal teams to deliver customized reporting, marketing support, and product

Qualifications

• Experience in account management or business development
• You have 3+ years of relevant account management experience
• Ability to interpret data and develop actionable insights.
• Ability to work collaboratively across teams to deliver tailored solutions for merchants.

🎁 Benefits

• Life Insurance and Medical Insurance
• GrabFlex benefits package
• Parental and Birthday leave, LASA volunteering leave
• Grabber Assistance Programme for life challenges