Wolt

5,001-10,000 employees
83 jobs posted

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Merchant Onboarding Associate

Added

12 minutes ago

Location

🌍 Worldwide

Type

Full time

Salary

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Related skills

onboarding kyc vendor management kyb

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📋 Description

Review and cross-check merchant documentation (KYC/KYB, contracts, entity records) collected by the
Approve or reject merchant cases in internal systems, with clear justification
Communicate with merchants and internal stakeholders to coordinate onboarding
Escalate incomplete, unclear, or high-risk cases per internal procedures
Onboard venues into Wolt’s Platform, including contracts, photography, menu, translation and
Build relationships with partners by training them on system usage and updates

🎯 Requirements

Experience in onboarding, merchant documentation review, or KYC/KYB processes
Strong communication with merchants and internal teams
Ability to assess risk and make clear, justified decisions
Customer-focused with attention to details and accuracy
Willingness to train partners and manage ongoing onboarding tasks

🎁 Benefits

Opportunities for professional growth and development
Collaborative, fast-paced team environment
On-the-job training and support for onboarding platforms

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