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📋 Description

  • Manage Army domain program operations to ensure retention, satisfaction, success, and account
  • Act as trusted advisor with deep knowledge of the NextGen C2 initiative (NGC2).
  • Accelerate time-to-value for mission partners and drive product adoption.
  • Lead onboarding tailored to the NGC2 architecture and converged data layer.
  • Foster hero happiness and maintain high engagement with Army stakeholders.
  • Identify expansion opportunities and align contracts with new scope.

🎯 Requirements

  • Strong Army/domain knowledge and customer relationship management.
  • Experience with onboarding and driving product adoption.
  • Ability to manage contracts, expansions, and cross-sell opportunities.
  • Proven skills in KPI tracking, retention, and health metrics.
  • Collaborates with Product to relay Army feedback for NGC2 enhancements.
  • Excellent communication and stakeholder management across government programs.

🎁 Benefits

  • Health: Medical/Dental/Vision
  • 401k Retirement Plan
  • Paid Parental Leave
  • Flexible Time Off (FTO) + Federal Holidays
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