Mortgage Representative – Inside Sales

📋 Description

• Guide customers through the residential mortgage process from inquiry to closing
• Leverage consultative sales, financial analysis, and mortgage origination expertise
• Work with referrals from realtors, builders, branches, developers, and inbound prospects
• Evaluate financial and credit information to explain products and negotiate terms
• Coordinate steps required to close a loan while maintaining compliance
• Provide high-quality customer experience with attention to detail

🎯 Requirements

• Education: Associate’s degree plus 2+ years mortgage origination/customer service OR 4 years
• Mortgage knowledge: products, processes, government programs, regulations
• Sales capability: identify needs, communicate value, convert opportunities
• Customer service: build trust, professional support through mortgage process
• Financial/mathematical skills: analyze financial/credit information
• Organization: time management, accuracy, documentation, deadlines

🎁 Benefits

• Competitive compensation: National base pay range $22.61–$37.67 USD per hour (varies by
• Healthcare benefits
• Retirement benefits
• Paid time off: 40 hours of paid volunteer time yearly
• Professional development
• Community-focused culture