National Client Performance Manager

📋 Description

• Lead performance improvement initiatives for partners.
• Analyze performance data, scorecards, and reports.
• Prepare audit reports for leadership teams.
• Coach and support ops teams on best practices.
• Build action plans for underperforming locations.
• Communicate results to stakeholders.

🎯 Requirements

• Post-secondary education or equivalent experience.
• 3+ years in collision repair, automotive services, or similar role.
• Understanding of insurance partner guidelines and scorecards.
• Knowledge of estimating processes and workflows.
• Familiarity with vehicle repair industry standards.
• Experience analyzing operational data and turning insights into improvements.

🎁 Benefits

• Annual salary range of approximately $100,000 - $120,000.
• Remote work flexibility within the United States.
• Paid time off program.
• Paid parental leave for eligible full-time employees.
• Paid holidays annually.
• Medical, prescription drug, dental, and vision insurance beginning on the first day of employment.