National Operations Manager (Audit & Certifications)

📋 Description

• Lead national audit and certification operations to deliver safe, compliant and efficient outcomes.
• Manage audit teams to meet scheduling, utilisation, productivity and quality objectives.
• Maintain compliance with accreditation requirements, including JASANZ and relevant program
• Drive KPI monitoring, reporting and continuous improvement.
• Support workforce planning, auditor capability, training and skills matrix management.
• Partner with the Business Manager on planning, cost management and growth initiatives.

🎯 Requirements

• Proven experience leading operational teams in audit, certification, compliance, quality or related
• Strong understanding of certified management systems, audit operations, standards and regulatory
• Experience managing financial performance, operational KPIs, resource planning and business
• Excellent leadership, communication, stakeholder management and negotiation skills.
• Customer-focused and commercially aware approach balancing quality, compliance and business
• Strong organisational skills and proficiency with Microsoft Office and business reporting tools.

🎁 Benefits

• Flexible work options, sustainability culture, and wellbeing offers.
• Paid parental leave and volunteering/blood donation days.
• Corporate health and wellbeing programs; ongoing learning and development.
• National and global career development opportunities; employee discounts.