Onboarding Consultant

📋 Description

• Become expert on the PartnerStack platform; learn features and suggest improvements
• Coordinate and guide customer onboarding projects from kickoff to launch
• Create work back schedules; act as primary contact for customers
• Train customers on various aspects of the Partnerstack platform
• Document key decisions to guide future platform choices
• Conduct discovery on partner experiences, goals, and pain points for consultative recommendations

🎯 Requirements

• Experience in customer experience, project coordination, implementations, or related roles
• Focus on improving processes and delivering value to clients
• Effective, succinct communication that conveys value to customers
• Previous experience in the partnerships space
• thrives in fast-paced environments, able to self-start and learn on the job
• Solid understanding of SaaS businesses and ongoing industry interest

🎁 Benefits

• Inclusive, diverse environment that values individuality and excellence
• Privacy-conscious culture with clear candidate privacy notices
• AI tools may assist recruitment with human oversight, decisions remain with people