Onboarding Implementation Specialist

📋 Description

• The Onboarding Implementation Specialist is an entry-level role responsible for supporting new
• This position focuses on executing standardized onboarding workflows, meeting SLAs, and delivering
• Location: This is an onsite role based at Nextiva’s Guadalajara office.

🎯 Requirements

• 1+ year of customer service experience, project administration, preferably in telecommunications
• Strong verbal and written communication skills.
• Ability to follow structured processes and meet deadlines in a fast-paced environment.
• Basic understanding of VoIP or Unified Communications technologies preferred.
• Strong troubleshooting and problem-solving skills.
• High attention to detail and strong organizational skills.

🎁 Benefits

• Health & Insurance - Major Health insurance for you, your partner, and children under 25
• Insurance - Life Insurance (24x salary).
• Work-Life Balance - Newly hired full-time employees receive time off benefits and vacation days
• Financial Security - 30-day Christmas bonus, vacation premium, vouchers, and savings fund matching.
• Wellness - Employee Assistance Program and comprehensive wellness initiatives.
• Growth - Access to ongoing learning and career advancement opportunities.