Onsite Support Engineer, Robotics (6AM-2:30PM ET)

📋 Description

• Onsite owner for Array system performance, ensuring daily operational success.
• Monitor robot activity, task execution, and workflow management.
• Proactively manage workflows to hit throughput targets and KPIs.
• Perform onsite robot troubleshooting and repairs to maintain uptime.
• Conduct onsite testing, validation, and performance analysis for product improvement.
• Support product validation with feedback on performance and edge cases.

🎯 Requirements

• Bachelor’s Degree in Engineering, Computer Science, Industrial Engineering, or related technical
• 1+ years of experience in warehouse operations, robotics, automation, or technical customer-facing
• Familiarity with warehouse operations, picking workflows, labor management, and productivity
• Hands-on troubleshooting hardware or software, or strong technical aptitude.
• Strong analytical skills to translate data into improvements.
• Ability to operate in fast-paced, early-stage deployments and collaborate cross-functionally.

🎁 Benefits

• Equal opportunity employer with a diverse team.
• Onsite role at customer locations in Louisville, KY.
• Collaborative, cross-functional environment with growth in robotics and AI.
• Opportunity to contribute to autonomousArray deployments and product development.