Operational Support Associate (Raleigh-Durham International Airport)

📋 Description

• Provide exceptional customer service and guide customers through options, protection packages, and
• Support customers throughout the rental journey, ensure satisfaction, collect feedback, and
• Oversee fleet operations, vehicle readiness, inventory management, and coordination with service
• Ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain
• Maintain accurate records of inventory, service updates, and customer interactions; collaborate

🎯 Requirements

• Sales & Communication Skills: persuasive, performance-driven.
• Customer Service Focus: deliver exceptional experiences.
• Organizational & Technical Skills: manage logistics, scheduling, documentation; basic computer
• Team Collaboration: thrive in a team-oriented environment.
• Flexibility: available for evenings, weekends, and holidays.
• Licensing & Eligibility: at least 18, authorized to work in the U.S., valid driver's license

🎁 Benefits

• Comprehensive Benefits Package: medical, dental, vision, life insurance, etc., plus 401k.
• Paid Time Off & Holidays: PTO, sick leave, holiday pay.
• Employee Assistance Program: confidential support services.
• Exclusive Employee Rentals: employee pricing and family rental options.
• Uniform & Perks: uniform with weekly dry cleaning.