Operations Business Analyst

📋 Description

• Own recurring business reporting cadences for leadership reviews and planning
• Perform initial data passes to identify trends, anomalies, and follow-up questions
• Analyze Technical Services processes, service performance, pricing, and deal structures
• Support financial, forecast, and capacity analyses with Finance and stakeholders
• Partner with Analytics, Data Engineering, and Data Architecture to ensure clean, documented data
• Build dashboards to enable self-serve insights for stakeholders

🎯 Requirements

• 5+ years analytics and reporting experience (or 3+ years with MBA)
• Proficient in Python and/or SQL for data cleaning and transformation
• Understanding of SaaS or subscription models; experience with Salesforce data
• Experience presenting to senior leadership
• Ability to translate analyses into actionable recommendations
• Experience creating automated Tableau dashboards

🎁 Benefits

• Hybrid work model with some in-office requirements
• São Paulo office available for in-person collaboration