Operations Intern – Tenant Services & Apartment Management (f/m/d)

📋 Description

• Handle tenant communication in German and English – friendly, clear, and solution-oriented
• Run on-site appointments: apartment checks, condition assessments, move-outs and handovers
• Take care of key management – from handing over keys on-site to managing them in-house
• Document and log everything around tenant move-ins and move-outs carefully and traceably
• Take care of errands whenever things need to move fast
• Work with CRM systems and support the digital management of tenancies

🎯 Requirements

• You're reliable, well-organized, and manage multiple tasks in parallel
• You communicate confidently in German and English, written and spoken
• You're mobile and happy to be out and about across Berlin
• You're comfortable with digital tools and pick up new ones quickly
• You have at least 3 months to spare
• You're up for a varied role where no two days look the same

🎁 Benefits

• #empathyculture: Be part of an international team with impact
• #worklifeinbalance: Flexible hours; mainly in-office with some work-from-home option
• #welovetohavefun: Regular social events and office perks
• #morebenefits: Discounts and perks such as Urban Sports Club, travel perks, and more