Operations Manager, Onsite Data Collection

📋 Description

• Own end-to-end data collection programs (onsite and field) including financial health, delivery
• Lead cross-functional teams and coordinate with Legal, Talent Acquisition, Finance, Quality, and
• Manage pre-sales through delivery with a client-centric, delivery-focused approach.
• Oversee risk management, quality, safety, and compliance for onsite and field activities.
• Define hiring profiles and staffing models (hybrid full-time, part-time, crowd-based).
• Collaborate with stakeholders to translate client requirements into scalable delivery plans.

🎯 Requirements

• 3–5+ years managing global or large-scale onsite/field operations (Data Collection, User Research
• Bachelor's degree in Business, Engineering, Operations, or related field (or equivalent experience).
• Proven success leading cross-functional teams and client-facing program delivery.
• Familiarity with PRINCE2, PMI, or similar project management methodologies preferred.
• Strong financial ownership: forecasting, P&L, invoicing, budget accountability.
• Ability to manage high-risk, high-volume environments, with focus on safety and compliance.

🎁 Benefits

• Equal Opportunity Employer – TELUS Digital embraces diversity and inclusion in all aspects of
• Comprehensive compensation package with annual bonus eligibility.