Operations Manager, Pacific

📋 Description

• Lead the end-to-end customer relationship with senior government stakeholders.
• Drive renewals, expansion, and growth through account health insights.
• Coordinate cross-team efforts to meet account requirements.
• Translate user needs to product team and support adoption.
• Direct a team of Partner Engagement Managers and allocation of resources.
• Ensure planning and workflows stay synchronized across commands.

🎯 Requirements

• Top Secret clearance with SCI eligibility.
• Experience with large-scale staff planning and senior military leaders.
• Familiarity with military planning exercises and secure networks.
• Proven ability to expand business in a region with tech solutions.
• Customer support experience, onsite and remote.
• Strong technical skills and cross-software troubleshooting.

🎁 Benefits

• Competitive salary with equity and bonus options.
• Opportunities for growth and expansion.
• Hybrid/remote-friendly environment where applicable.