Paralegal - Customer Service (LegalTech)

📋 Description

• Draft, review, and tailor legal agreements for customers.
• Provide customer support via email and chat.
• Onboard customers; assist integrations with code management tools.
• Answer questions and explain platform services to prospects.
• Conduct legal research and prepare reports.
• Collaborate with teams to improve satisfaction and service delivery.

🎯 Requirements

• Paralegal or similar client-facing CS role preferred.
• Experience drafting/reviewing legal documents with detail.
• Familiarity with LegalTech or SaaS concepts.
• Excellent English written communication.
• Strong analytical thinking and proactive problem-solving.
• Comfortable with Google Docs and web-based tools.

🎁 Benefits

• Fully remote position based in Slovenia.
• Work in an innovative, growing LegalTech environment.
• Startup culture with growth and career development.
• Comprehensive onboarding with training and ramp-up support.
• Collaborative, supportive team with open communication.
• Regular team activities and company gatherings.