Part-Time Customer Service Agent - Leicester

📋 Description

• You are the first point of contact for our customers, friendly, professional and passionate about
• You impress with tailored offers and make every customer interaction a special experience
• You handle rental agreements and customer inquiries, organised, service-oriented and always with a
• You will confirm any damage with customers, ensuring they sign the necessary documents and notify
• You'll assist in refuelling vehicles, supporting efficient branch operations while representing the
• You'll manage vehicle deliveries and collections between branches, ensuring timely service

🎯 Requirements

• Sales Mindset – You love sales and are passionate about service and customer support
• Customer Focus – You have experience in direct customer contact, ideally in service, tourism or
• Communication – You are communicative and articulate in English
• Flexibility – You are flexible, team-oriented and bring full energy to shift work, including
• Driving Experience – You hold a valid driver's licence with at least 12 months of driving experience

🎁 Benefits

• Top-Tier Pay Structure – Earn a competitive salary regardless of gender or background, and benefit
• Generous Time Off – 22 days of annual leave, plus bank holidays
• Training & Professional Development – Paid training sessions and development opportunities
• Exclusive Employee Benefits – Access special terms for SIXT car hire and staff rental scheme
• Wellbeing Support & Life Assurance – Yulife wellbeing app and in-service life assurance
• Family & Employee Assistance – Family-friendly policies and Employee Assistance Programme