Part-Time Key Lead (Scarborough Town Centre) - New Store Opening!

📋 Description

• Lead by example on the floor and in fitting rooms to create an inclusive, uplifting customer
• Coach Sales Associates in real time, reinforcing positive behaviors and strong performance.
• Use real-time KPIs to guide decisions and maximize sales during peak hours.
• Navigate challenging interactions with team members and customers with care and confidence.
• Support staff training, visual merchandising, and general store operations as needed.

🎯 Requirements

• 2+ years in apparel or lifestyle retail; lead or senior experience preferred.
• Ability to lead, coach, and motivate a team to drive results and customer experience.
• Proven use of KPIs and sales insights for real-time decision making.
• Resourceful, proactive, and skilled at de-escalating conflicts.

🎁 Benefits

• Competitive pay with base plus monthly bonus and raises based on performance.
• Product discounts and Gratis Program.
• Health benefits from day one and wellness/therapy access.
• Inclusive, diverse culture; opportunities for advancement from within.
• Grand opening at Scarborough Town Centre in August 2026 with hands-on role.