Partner Operations Analyst

📋 Description

• Own partner ops lifecycle; resolve incentives/access inquiries and improve satisfaction.
• Govern program integrity; evaluate tier changes and payouts; enforce policy with channel leaders.
• Reconcile incentive data across Salesforce and Google Sheets; partner with Finance for audit-ready payouts.
• Collaborate with IT to fix bugs, remove bottlenecks, and run UAT for portal improvements.
• Build data models to reveal exception trends, risks, and efficiency gains for channel teams.

🎯 Requirements

• Ops & channel expertise; knowledge of partner ecosystems and channel sales workflows.
• Analytical with Excel/Google Sheets; experience with Salesforce (SFDC) or partner portals.
• Strong communication and stakeholder mgmt; align Finance, Sales, IT on solutions.
• Governance and audit mindset; detail-oriented; maintain data docs for audits.
• In-office role; EST shift (6 PM–3 AM IST).

🎁 Benefits

• Innovation: think critically; trailblazing work.
• Growth opportunities; recognized as a top tech workplace.
• Collaborative team culture with shared goals.