Partner Success Manager

📋 Description

• Manage portfolio of technology partners across the DACH region and wider Europe.
• Lead partner growth plans focused on adoption, retention, expansion, upsell, and cross-sell
• Coordinate needs across technical, sales, marketing, product, finance, and support teams.
• Conduct regular business reviews and strategic discussions with partner stakeholders.
• Support onboarding, product adoption, and service launches.
• Maintain partner health indicators and provide structured reporting on activities and risks.

🎯 Requirements

• Fluent German and English; able to lead strategic/commercial conversations in both languages.
• 3+ years in Partner Success, Customer Success, Account/Partner Management, or similar.
• Experience with B2B technology products or software solutions.
• Strong consultative approach; proven ability to build trusted partner relationships.
• Experience with renewals, retention strategies, and upselling/cross-selling.
• Experience using CRM systems and structured reporting.

🎁 Benefits

• Remote work opportunities from Europe, contractor options available in multiple countries.
• Flexible working hours and autonomous working style.
• Ownership, visibility, and impact within an international environment.
• Opportunity to work with a distributed global team.
• Private medical insurance support depending on location.
• Additional benefits vary by country, residency, location, and seniority.