Partner Support Specialist

📋 Description

• Manage strategic partner relationships and coordinate solutions.
• Act as a dedicated relationship manager for key partners.
• Primary point of contact for payroll and business partners.
• Collaborate with internal teams to address partner needs and improve satisfaction.
• Identify opportunities to strengthen engagement and retention.
• Share progress and insights with leadership to drive improvements.

🎯 Requirements

• 3+ years in partnerships, sales, business development, account management, or related field.
• 3+ years supporting strategic partnerships with web-based/SaaS products.
• Ability to translate complex challenges into clear solutions for varied audiences.
• Strong written/verbal communication; experience with Google Workspace or Microsoft Office.
• Experience facilitating meetings, service reviews, and proactive partner engagement.
• Familiarity with CRM platforms (ideally Salesforce) and data-driven decision making.

🎁 Benefits

• Competitive base salary range of approximately $70,000–$80,000 depending on location, skills, and
• Potential bonuses, commissions, and equity depending on eligibility.
• Employer-sponsored retirement plan with company matching.
• Comprehensive medical, dental, and vision insurance.
• PTO, parental leave, and flexible time-off policies.
• Access to financial wellness resources and mental health support.