Lead technical discovery with partners to map requirements to NiCE’s CCaaS/AI capabilities
Support tailored demos and POC engagements highlighting partner–vendor value
Serve as the technical trusted advisor for architecture, ROI narratives, and customer proposals
Own partner readiness across NiCE’s AI portfolio including conversational AI and automation

🎯 Requirements

Experience with AI, conversational AI, virtual agents, agent assist, or automation in CX/contact
Ability to translate business outcomes into AI use cases and success criteria
Working knowledge of LLMs, generative AI, AI orchestration, integrations, and responsible AI

🎁 Benefits

Opportunity to work in a global market-leading company
Various career opportunities across roles, disciplines, and locations
Collaborative, fast-paced environment with a focus on growth

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