Patient and Customer Care Representative

📋 Description

• Deliver warm, empathetic, and professional customer care at every interaction.
• Greet clients, manage check-in/check-out, schedule appointments and follow-ups, and triage
• Feed, walk, bathe, and observe hospitalized or boarding patients; restrain pets for exams and
• Collect and label diagnostic samples; assist technicians with surgery prep, imaging, and other
• Prepare and sterilize instruments; keep exam and treatment areas stocked and organized.
• Assist with medication dispensing and ensure precise patient documentation.

🎯 Requirements

• One or more years’ experience in a veterinary support role.
• Availability to work evenings and weekends.
• Demonstrated ability to provide patient care in emergency situations/under high pressure.
• Comfort working in a fast-paced environment with multiple priorities.
• Positive, team-first attitude and a passion for creating a welcoming environment.
• Exposure to Veterinary Practice Management Systems.

🎁 Benefits

• Comprehensive Benefits Package: Medical, dental, and vision with flexible spending options and
• 401(k) with Company Match.
• Generous Paid Time Off.
• Employee Discounts on veterinary care and products.
• A Culture that Values You: empathy, collaboration, and celebration of wins.