Accurate reconciliation and management of both legacy and Athena patient balances
Managing and escalating invalid balances
Advocating and applying financial assistance and hardship resources
Processing and managing credit card agreements, unapplied credits, and refunds
Managing internal and external patient collection processes
Maintaining clean and accurate patient demographic and financial data

🎯 Requirements

Athena and patient financial services experience
Strong attention to detail
Effective communication skills with patients and teams
Ability to manage multiple priorities in Revenue Cycle Management

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