Added
5 hours ago
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Type
Full time
Salary
Salary not provided
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Related skills

excel electronic medical records microsoft teams dialpad willow

📋 Description

  • Lead a Patient Outreach team of Coordinators and Onboarding Specialists
  • Partner with hospital sites and regional operations teams
  • Coach on calls, documentation, and workflow improvements
  • Ensure compliant, compassionate patient communications
  • Oversee daily personnel, training, and escalations
  • Collaborate with clinical integration and liaison teams

🎯 Requirements

  • 5+ years in customer support, client services, or sales
  • Strong leadership, organization, and interpersonal skills
  • Proficient in Microsoft Office; comfortable with databases
  • Experience with DialPad, EMR systems, and RX software
  • Detail-oriented with high integrity and discretion
  • Ability to manage audits, workflows, and performance

🎁 Benefits

  • Aligns with Shields Health Solutions policies
  • Includes equal opportunity and privacy protections
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