Personal Care Specialist

📋 Description

• Coordinate administrative and insurance-related processes to help patients access specialty
• Manage prior authorizations, verify coverage, support financial assistance applications, and
• Interact with patients, payers, pharmacies, and internal teams with clear updates and escalation
• Maintain accurate documentation, privacy, and consistent follow-through on pending cases.
• Balance multiple healthcare-related priorities with attention to detail and empathy.

🎯 Requirements

• High school diploma/GED required; associate degree in healthcare administration, life sciences
• At least 3 years of experience in pharmacy support, prior authorization processing, insurance
• Knowledge of healthcare insurance processes, prior authorizations, pharmacy operations, or patient
• Training or working knowledge of HIPAA or privacy/compliance requirements.
• Strong attention to detail, organizational and time-management skills.
• Excellent written and verbal communication with empathy in patient interactions.

🎁 Benefits

• 12-month full-time contract opportunity.
• Salary range: CAD $43,466–$77,044 annually.
• Healthcare benefits including medical, dental, and vision coverage.
• Wellness resources for physical, emotional, financial, and social well-being.
• Family-focused programs and potential dependent care support, adoption assistance, and paid
• Training, mentorship, and career development opportunities.