Pessoa Analista de Sucesso em Licitação

📋 Description

• This is a remote opportunity for a customer success professional with knowledge of public
• Manage a portfolio of customers, building trusted relationships and maximizing value of solutions.
• Balance strategic account management, customer engagement, data analysis, and commercial expansion.
• Monitor customer health, identify risks, address churn, and create opportunities for long-term
• Communicate clearly with various customer profiles and translate insights into practical actions.
• Collaborate in an innovation-focused environment with autonomy and accountability.

🎯 Requirements

• Higher education completed or in progress in Administration, Law, Public Management, or related
• Experience in Customer Success, customer service, account management, or similar client-facing
• Solid knowledge of public procurement and bidding processes.
• Strong analytical, organizational, and attention-to-detail skills.
• Excellent communication and customer-centric mindset.
• Resilience and ability to manage multiple priorities.

🎁 Benefits

• Fully remote work model.
• Mon-Fri schedule with specific daily hours.
• Food and home-office allowances (monthly).
• Health, dental, and life insurance coverage.
• Emotional health support, pharmacy credit, and birthday day off.
• Access to Woba coworking spaces in Brazil, Argentina, Mexico, and Portugal.