Practice Director, Professional Services

📋 Description

• Lead regional Professional Services to drive bookings, deliver outcomes with partners, and scale
• Own revenue growth, margin improvement, and talent development within the region.
• Collaborate with Sales, Product, and CX to optimize health metrics and delivery quality.
• Partner with regional Sales to align services strategy and pre-sales activities.
• Develop services proposals, Statements of Work, and staffing strategies for complex enterprise
• Drive pipeline growth through thought leadership, GTM planning, and enablement.

🎯 Requirements

• 10+ years in Professional Services with at least 5 years in senior leadership in software or cloud
• Proven ability to build sales partnerships and drive PS revenue in a pre-sales capacity.
• Experience with partner ecosystems and co-delivery models delivering outcomes.
• Track record of improving margin, utilization, and CSAT in delivery orgs.
• Strong stakeholder management at executive level and complex client environments.
• Strong people leadership and organizational development skills.

🎁 Benefits

• Flexible, collaborative work environment.
• Generous PTO & Holiday Schedule.
• Parental Leave.
• Progressive healthcare options.
• Retirement programs.
• Education reimbursement opportunities.