Principal, Global Partner Process Architect

📋 Description

• Own end-to-end configuration and continuous improvement of the partner portal.
• Oversee teaming rules between partners and internal sales teams.
• Manage deal registration workflows, SLAs, and audit trails.
• Own partner lead flow and MDF administration processes.
• Build automation and AI roadmap for partner processes, prioritized by impact.
• Collaborate with IT on vendor requirements and UAT for partner systems.

🎯 Requirements

• 6+ years in Partner Operations, Channel Operations, or Sales Ops.
• Hands-on experience with PRM/partner portals (Channelscaler preferred), deal registration, MDF
• Strong ability to identify and resolve process friction using qualitative and quantitative data.
• Experience writing clear IT/development requirements and participating in UAT and releases.
• Cross-functional collaboration skills across Sales Processes and Partner Ecosystem.
• Experience with B2B SaaS or cybersecurity partner ecosystems; Bachelor's degree required.

🎁 Benefits

• Competitive salaries and meaningful bonus program.
• Excellent benefits including healthcare, retirement matching, and life insurance.
• Paid time off and holidays; equal opportunity employer.