Principal Product Manager - Knowledge Bases & Ask AI

📋 Description

• Own long-term product vision for Knowledge Bases and Ask AI
• Define architecture, governance, and platform strategy
• Lead cross-functional collaboration with AI, engineering, and design teams
• Shape the onboarding model for agency/SMB customers
• Drive metrics, experiments, and product contracts at scale
• Balance AI capabilities with safety, privacy, and reliability

🎯 Requirements

• 12+ years in complex B2B SaaS product roles or AI platforms
• Proven track record shipping production AI products
• Strong systems thinking: retrieval, memory, tooling, orchestration
• Experience with knowledge management, enterprise search, or CRM platforms
• Excellent written communication and strategic storytelling
• Remote-first, multi-team leadership without heavy formal authority

🎁 Benefits

• Remote-friendly with global collaboration
• Competitive equity and career growth
• Opportunity to shape AI-driven platform at scale