Process internal and external customers' requests and issues
Investigate user complaints by application logs analysis and find solutions from existing
Collaborate with partners and stakeholders through ticket systems and emails
Apply application configuration changes
Support deployment, verification and testing processes

🎯 Requirements

Technical education and detail orientation
Intermediate or higher proficiency in English, both written and spoken
Clear, well-structured verbal and written communication
Ability to analyze application and system logs
Strong troubleshooting and investigation skills
Basic understanding of network communications and protocols (HTTP(S), TCP/IP, DNS, firewalls, load

🎁 Benefits

Possibility to work with a product company
Personalised professional growth
Warm and friendly attitude to every specialist
Educational possibilities
Competitive salary and benefits
Medical insurance

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