Own Product Ops end to end: analytics instrumentation, in app guidance, knowledge base content, and
Stand up and run product analytics tools across the platform, from initial rollout to ongoing
Design our event taxonomy and tracking plan from scratch, then work with engineering on
Join product usage data with CRM data to bring ARR and renewal context into every analysis

🎯 Requirements

2 to 4 years of experience in product analytics, product ops, or product marketing
Hands on experience with Pendo, Amplitude, or a comparable product analytics tool
Experience designing event taxonomies and tracking plans, and partnering with engineering on data
AI fluency, including using LLMs for synthesis, knowledge base drafting, and query writing
Strong writing skills for knowledge base articles and in app content
Comfortable pulling and interpreting usage data independently

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