Lead customer implementations from kickoff to rollout for iQueue products (Patient Throughput
Partner with Customer Success to ensure accurate and optimal product/workflow design.
Conduct discovery with clinical/operational stakeholders and translate needs to data/setup
Define technical requirements; coordinate security audits and IT/data setup with customer teams.
Design and execute tests to validate functionality, data accuracy, and workflows pre-go-live.
Navigate complex database structures to troubleshoot data issues and support requirements.

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