Product Marketing Manager

📋 Description

• Own go-to-market for workforce optimization and AI-powered contact center solutions.
• Shape positioning and messaging for contact center leaders and buyers.
• Combine strategic marketing with hands-on content, enablement, and launches.
• Collaborate with product, sales, marketing, and enablement in a cross-functional team.
• Leverage customer insights and market research to uncover growth opportunities.
• Impact product adoption and pipeline across key segments.

🎯 Requirements

• 5+ years in product marketing, SaaS, or related tech verticals.
• Strong understanding of contact center ops: WFM, quality, AI-guided agents.
• Proven ability to position and launch products with measurable outcomes.
• Experience creating personas, ICPs, competitive insights, and enablement assets.
• Translate technical concepts into clear, benefits-focused messaging.
• Knowledge of AI, automation, and modern contact center tech.

🎁 Benefits

• Salary range: $97,600–$225,700, starting by qualifications/experience/location.
• Total direct compensation: May include base, bonus, equity.
• Remote work: This position is Remote in the United States.
• Health and well-being: Benefits for physical, mental, financial health.
• Work-life balance: Flexible benefits to support professionals and families.
• Community support: Programs to contribute to the broader community.