BlueCat

201-500
34 jobs posted

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BlueCat

Professional Services Operations Manager

Hybrid

Operations

Added

15 minutes ago

Location

🌍 Worldwide

Type

Full time

Salary

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Related skills

billing forecasting capacity planning revenue recognition dashboards

📋 Description

Lead forecasting and capacity planning to align resources with customer demand
Drive resource utilization and margin optimization for profitability
Design and optimize professional services delivery workflows
Establish services pipeline visibility and backlog management
Develop dashboards and KPIs to support data-driven decisions
Manage billing operations and resolve customer disputes

🎯 Requirements

8+ years in Professional Services, Operations, or related roles
Understanding services models: utilization, revenue recognition, margins
Forecasting, capacity planning, and operational process improvement
Advanced analytical skills with models and dashboards
Excellent cross-functional collaboration and stakeholder management

🎁 Benefits

A Professional Development Budget
Dedicated Wellness Days and Wellness Week
A Lifestyle Spending Account
An Employee Recognition Program

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