Program Coordinator

📋 Description

• Maintain activities related to patient contact for new and current clinical trial participants.
• Contact warm leads by phone and help schedule interested patients for clinical trial opportunities.
• Follow study priorities and company goals to determine which patient accounts need attention first.
• Use scripts and systems to guide conversations, document activity, and move candidates through
• Manage a high volume of outbound calls in a fast-paced, goal-oriented environment.
• Collaborate with teammates, site managers, and leaders to solve problems and improve outcomes.

🎯 Requirements

• 1+ year of professional experience in a customer-facing or administrative role
• A polished, people-oriented communication style
• Experience with high-volume inbound calls
• Bachelor's degree in public health, biology, or related field
• Experience in administration, healthcare, sales, or customer service
• Coffee drinkers preferred. Tea drinkers accepted.

🎁 Benefits

• Comprehensive medical, dental, and vision benefits
• Generous paid time off that builds throughout your career
• No nights, weekends, or long-day shifts
• 401(k), including discretionary match and profit sharing
• Quarterly bonus plan with potential to maximize earnings by reaching team goals