Program Lead, ISV & Marketplace Partnerships

📋 Description

• Design and run the end-to-end ISV and marketplace partner program.
• Define partner eligibility, segmentation, tiers, benefits, requirements, and lifecycle stages.
• Build repeatable onboarding, technical enablement, validation, listing, launch, and growth journeys.
• Establish program policies, documentation, service levels, governance, and escalation paths.
• Create partner communications, education, office hours, playbooks, and self-service resources.

🎯 Requirements

• 8+ years of experience in partner programs, marketplaces, ecosystem operations, business
• Proven experience building or scaling a technology partner, ISV, or marketplace program.
• Strong ability to convert ambiguous goals into clear processes, ownership, service levels, and
• Understanding of SaaS, APIs, developer platforms, integrations, and B2B go-to-market motions.
• Cross-functional execution across product, engineering, GTM, marketing, legal, finance, security
• Clear communication with the ability to influence senior internal and external stakeholders.

🎁 Benefits