Conducts case file review of all programs (Choices NCP, Choices TANF, SNAP, TAA, WIOA Adult/
Manages surveillance of workforce activities and uses statistical sampling, audit, and observation
Assists with creating and updating standard operating procedures
Performs monthly center Personal Identifiable Information checks to monitor compliance with
Provides policy clarification and technical support to center staff
Helps with financial audits to include support services and worksite agreement contracts

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