Regional Account Manager

📋 Description

• On-site client visits 2-3 days/week; travel may be required
• Drive retention, expansion, and overall account health
• Manage named accounts with multi-threaded relationships
• Lead multi-department discovery to uncover opportunities
• Communicate value to client executives with data-led insights
• Align Sales, Ops, Product, Finance, Trust & Safety, and Support

🎯 Requirements

• 5+ years in account management, customer success, or consultative SaaS sales
• Proven ownership of retention and expansion revenue
• Strong executive communication and presentation skills
• Demonstrated success managing complex, multi-stakeholder accounts
• Advanced CRM discipline and data fluency (Salesforce or equivalent)
• Experience leading cross-functional account execution

🎁 Benefits

• Equity stock options
• Flexible vacation, medical, dental, vision, and life insurance
• 401(k) and FSA
• Remote-friendly with travel requirements