5+ years in customer support, patient experience, or service ops
2+ years managing people across multiple European countries
Data-driven with dashboards and operational reporting
Quality review/moderation program experience
Fluency in English; proficiency with Jira/Notion or similar PM tools
Nice to have: healthtech/marketplace背景, AI/tools, Intercom/Zendesk, SQL knowledge

🎁 Benefits

Global benefits: healthcare, wellness, time off
Local perks: meal vouchers, transport allowances, parental leave
Career growth and global collaboration across hubs

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