Registered Brokerage Client Service Associate - Pacific Timezone

📋 Description

• Assist clients and broker partners by being the first point of contact on service needs and issues
• Submit and process operational requests (funds distributions, cash/stock journals, ACATs, account
• Research and respond to clients’ issues related to forms, transfers, and other ops items
• Collaborate with internal groups (trading desk, operations, sales, solutions, customer success
• Ensure new business paperwork is accurately submitted
• Maintain a positive, resilient demeanor in a fast-paced environment
• Make independent decisions within general guidelines
• Understand KYC and client onboarding processes

🎯 Requirements

• Excited about Alpaca’s mission
• 1-2 years of securities industry experience
• FINRA Series 7 license
• Strong attention to detail, accuracy, and reliability
• Strong written and verbal communication skills
• Experience with FINRA, Federal, and SEC regulations
• Ability to collaborate in a remote team
• Adaptable to changing business/regulatory environment
• Enjoys challenges and ownership of new responsibilities

🎁 Benefits

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card