Agero

1001-5000
13 jobs posted

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Remote Response Associate, Roadside Assistance (CSR)

Customer Support

Added

7 days ago

Location

🌍 North America

Type

Full time

Salary

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Related skills

crm google workspace ai tools google maps dispatch software

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📋 Description

Handle high-volume inbound calls from motorists in roadside events.
Provide calm guidance and clear next steps to customers.
Coordinate with service providers for rapid dispatch.
Work fully remote from a home office setup.
Collaborate with a digital, metrics-driven team via virtual tools.

🎯 Requirements

1+ year in customer service or related fields.
Strong communication and empathy under pressure.
Proficient with digital tools and dispatch software.
Experience with Google Maps, Google Workspace, CRM.
Ability to multitask and manage calls while logging details.

🎁 Benefits

Competitive starting pay with shift differentials.
Comprehensive benefits package and 401(k).
Paid training and career growth opportunities.
Remote-friendly with flexible scheduling.

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