Renewal specialist focused on on-time software subscription renewals.
Collaborate with Sales, Customer Success, and Accounting to close renewals and related expansions.
Review renewal data, usage, and history to align renewal options.
Proactively identify future renewals and engage customers before expiration.
Educate customers on renewal options based on goals and product roadmap.

🎯 Requirements

Experience in a high-volume activity environment with multiple priorities.
Ability to discuss contract compliance, expansions, and product pricing with customers.
Extreme attention to detail to ensure accurate and timely contract paperwork.
Experience with Salesforce.com or other CRM systems.

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